Suzette Alers is a results-driven leader with 20+ years of expertise in program management, digital transformation, and business turnaround initiatives across home services, real estate, and marketing. She has led multi-million-dollar programs, boosting customer renewals by 50%, improving subscription retention by 4.5% YOY, and generating $1M+ in revenue through data-driven strategies and cross-functional collaboration. As a Program Manager, she specializes in business strategy, financial performance, and team development, ensuring operational excellence and scalable growth. A trusted advisor and change agent, Suzette leverages her MBA, technical expertise, and leadership acumen to drive innovation and lasting impact.More...