With over 30 years operating within the public sector, I have successfully streamlined administrative processes, improving efficiency and productivity. I have led and managed a team of junior administrators, fostering a positive work environment. I have also implemented new administrative software that has significantly reduced paperwork and improved data management. Furthermore, I have consistently maintained a high level of accuracy and attention to detail in all tasks, resulting in fewer errors and increased client satisfaction.
I am also experienced in managing customer expectations and providing high level complaint management.
My most recent career highlights have been in researching and policy writing and am now looking for my next challenge.More...
Emma Berthier
Administrative Manager
Verified
Emma Berthier is an administrative extraordinaire with a passion for creating positive experiences and streamlining functions. With a diverse background in HR, project management, and training coordination, she excels at optimising processes and enhancing workplace efficiency. Emma’s approachable and professional style allows her to build strong relationships and ensure smooth operations, making her a valuable asset to any team. Whether working behind the scenes or in a client-facing role, Emma’s focus on improving workflows and fostering positive environments shines through in everything she does.More...
Gorana Kosanovic
Strategy Consultant
Verified
Results-driven senior executive specialising in business and corporate strategy development, planning and execution across multiple industries – primarily financial services, mining and agribusiness.
Wealth of international experience in listed and private companies with demonstrable success across core areas such as profitability improvement, process excellence, M&A and integrations.
Strategic and collaborative leader who builds and develops an inclusive culture and coaches diverse and engaged cross-functional teams to success.
MBA from Melbourne Business School and University of Texas at Austin specializing in Business and Corporate Strategy and Strategic Communications.More...