Experienced Product Manager 🚀
Driving innovation in Travel, Fintech and E-commerce
Passionate about Technology and SportsMore...
Franco Zarate
CX Specialist@nocnoc
Verified
NocNoc has made significant strides in improving customer experience, with increased customer satisfaction ratings and reduced response times. However, there is still room for improvement. Key areas of focus should be personalizing customer interactions and leveraging data analytics to predict customer behavior. Additionally, implementing a more robust feedback system will enable the company to quickly identify and address customer pain points. As a CX Specialist, Franco Zarate's role will be crucial in driving these initiatives. His expertise in customer relations and strategic planning will be instrumental in enhancing NocNoc's customer experience.More...
Micaela Sachetti
Head of Account Management
Verified
Graduate student with experience in Account Management, B2B sales optimization, and customer retention strategies. Specialized in e-commerce, key metrics analysis, and data-driven business growth strategies. Throughout my career, I have worked with strategic client portfolios across multiple markets, managing high-impact relationships with a consultative approach.More...