Result-oriented Senior IT Infrastructure Engineer with 3+ years of experience specializing in Cloud operations and enterprise systems integration. Proven expertise in managing identity architectures, network security, and automated deployments. Recently promoted to a Senior role for delivering high-impact technical solutions for global markets and mentoring cross-functional teams. Passionate about Database management, advanced query optimization, and ensuring data integrity across scalable cloud environments.More...
Cristhian Alcocer
Manual QA@NICE CXone
Verified
As a Senior Manual QA Engineer with extensive experience, I view Quality Assurance not just as a phase in development, but as a critical business driver. I specialize in protecting product integrity and optimizing the end-user experience by implementing rigorous, risk-based testing strategies across complex software ecosystems.
Throughout my career, I have mastered the art of bridging the gap between Frontend usability and Backend stability. I have a proven track record of leading quality initiatives within Agile (Scrum/Kanban) environments, ensuring that every release is synonymous with reliability and technical excellence.
My Strategic Value & Technical Expertise:
API & Backend Mastery: Deep expertise in API Testing using Postman, performing complex data validation via SQL, and ensuring seamless integration between microservices and databases.
Performance & Resilience: I go beyond functional checks by executing Performance and Load Testing to identify system bottlenecks, ensuring scalability and stability under high-traffic conditions.
Modern Web & UI Testing: Specialist in UI/UX validation and cross-browser consistency. I leverage tools like Playwright to enhance testing precision and ensure a flawless user interface.
Full Lifecycle Ownership: Expert in the SDLC and STLC. From requirement analysis and comprehensive Test Plan design to advanced Bug Lifecycle management in Jira, I drive transparency and traceability across the engineering team.
Technical Toolbox:
Methodologies: SDLC, STLC, Smoke, Regression, Exploratory, and Risk-Based Testing.
Testing Focus: Full-Stack (Frontend & Backend), API, UI/UX, Performance, and Load Testing.
Tools: Jira, Postman, Playwright, TestRail, Azure DevOps, Confluence.
Technologies: SQL (Data Querying/Validation), JSON, HTML/CSS, Web & Mobile (iOS/Android) environments.
I am a strong advocate for "Shift-Left" testing, collaborating closely with Developers and Product Managers to catch defects early and streamline the delivery pipeline. I thrive in high-growth environMore...
Rodrigo Leon Gutiérrez
Incident Management Specialist
Verified
Rodrigo Leon Gutiérrez is a distinguished Incident Management Specialist renowned for his exceptional ability to streamline crisis response protocols, resulting in a 60% reduction in resolution times at NICE CXone. Rodrigo's leadership in orchestrating cross-functional teams during critical outages earned him the prestigious Orchestrator of the year at NiCE CXone award in 2025. He is also a sought-after speaker at international tech conferences, where he shares insights on enhancing operational resilience and incident response efficiency.More...
Shreepad Avhad
Engineering Manager@NICE CXone
Verified
Shreepad Avhad is an accomplished Engineering Manager at NICE CXone, where he leads a talented team in developing innovative customer experience solutions. With over a decade of experience in software engineering, Shreepad is passionate about leveraging technology to enhance user interactions. He holds a Bachelor’s degree in Computer Science and has a track record of successful project deliveries in fast-paced environments. Outside of work, Shreepad enjoys travelling and exploring the great outdoors.More...
Orly Vallario
Senior Sales Executive@NICE Systems
Verified
Dynamic Senior Sales Executive at NICE Ltd, previously Salesforce where I have consistently exceeded sales targets and driven substantial revenue growth. With a keen understanding of customer needs and a strategic approach to relationship building, I have successfully expanded the company's client base across multiple sectors. Known for my innovative sales strategies and leadership skills, I have been instrumental in launching GTM strategies that have enhanced NICE Systems' market presence. My dedication to excellence and passion for technology continues to fuel my success in the competitive landscape of sales.More...
I have a strong background in proposal management, with extensive experience in both the federal and SLED (State, Local, and Education) sectors. My career started at Lockheed Martin, where I developed expertise in navigating the complexities of federal contracts and large-scale projects. I then moved into the startup world, contributing to fast-paced environments at companies like Hypergiant and Talkdesk. In these roles, I thrived by bringing agility and innovative thinking to proposal processes, leading to significant contract wins.
My achievements include securing multi-million-dollar contracts by crafting winning proposals that align with client needs and showcase the unique strengths of the solutions offered. I’ve successfully led cross-functional teams, effectively communicated complex technical concepts, and driven strategic initiatives that resulted in tangible business growth.
Throughout my career, I’ve been passionate about working at the intersection of technology and impact, consistently delivering results in challenging and dynamic environments. My ability to adapt, innovate, and deliver high-quality proposals has been central to my professional succesMore...
Amit Verma
Technical Program Manager@NICE
Verified
Alina Pozitski
Solutions Sales Engineer@NICE
Verified
As a Solutions Sales Engineer at NICE, I have achieved a great deal in my role. I have successfully built relationships with customers, providing them with the best solutions to their needs. I have also developed a deep understanding of the company's products and services, enabling me to provide customers with the most suitable solutions. Additionally, I have been able to close deals with customers, resulting in increased revenue for the company. I have also been able to provide technical support to customeMore...
Radomir Vladislavic
Software Engineer@Swap commerce
Verified
Radomir Vladislavic is a Software Engineer at Swap Commerce, where he specializes in developing agent-first e-commerce solutions on a startup environment. Radomir led engineering teams, backend-specialized for microservices architectures. He also enjoys building innovative, creative solutions that help businesses grow.More...
Makii Infantado
Assistant
Verified
Experienced professional with a strong background in administrative support, customer service, and process optimization. Over 17 years working across IT service operations, account coordination, and data-driven project support. Skilled in handling complex documentation, client communications, data management, and cross-functional collaboration in fast-paced environments. Comfortable with remote work, managing competing priorities, and supporting both technical and non-technical teams. Now exploring opportunities to contribute in a support or back-office capacity.More...
Ryan Ofek
Marketing Leader@TechSee
Verified
Ryan Ofek is a seasoned marketing consultant with a proven track record in developing and implementing effective marketing strategies. His expertise lies in digital marketing, market research, and brand management. Ryan's strategic approach, coupled with his in-depth understanding of the market trends, enables him to deliver successful marketing campaigns that drive business growth. His strong analytical skills and creativity make him a valuable asset for any organization looking to enhance their marketing efforts.More...