Mae Angielee Kae Arenaza serves as the Site Director at Conectys, where she spearheads operational excellence and drives strategic initiatives to enhance client satisfaction and service delivery. With 19 years of experience in the BPO industry, Mae is renowned for her innovative approach to process optimization and her ability to lead high-performing teams. Mae is taking up Master's degree in Business Management and is passionate about mentoring emerging leaders in the field.More...