I’m a results-driven Customer Success and Client Experience professional with over 8 years of experience supporting global clients in SaaS, travel, education, and public sector environments. I’ve managed high-profile accounts at American Express and AARP, consistently resolving complex issues, improving client retention, and driving engagement. Highlights of my career include leading initiatives that generated $3.9M+ in revenue at 2U, resolving 95% of customer disputes within 72 hours at AARP, and consistently exceeding service and satisfaction metrics across roles. My strength lies in blending strategic consulting with empathetic communication to deliver lasting value to clients.More...
David Josué Carrasquillo Medrano
Executive Director@¡Planifiquemos!
Verified
David Josué Carrasquillo Medrano is the Executive Director at ¡Planifiquemos!, where he leads innovative projects to promote sustainable, sensible and democratic urban and community planning. With over a 15 years of experience in environmental, land use, urban, economic, social, health, governance, tourism, and comprehensive policy, David is passionate about creating resilient communities through strategic collaboration. He holds a Master's degree in Urban and Regional Planning from the University of Puerto Rico with additional academic preparation in Law, Philosophy, History and Political Science. Outside of work, David enjoys hiking, scuba diving, cave exploring, and photography, capturing the beauty of nature and urban landscapes. David is also an avid reader and salsa dancer.More...
Epiphany Barnes
Marketing & Communications Manager@Epiphany Media
Verified
Greetings!
I’m Epiphany Barnes — your one-stop shop for all things creative and strategic.
With over 7 years of experience in communications and marketing, I’ve had the opportunity to offer my services across a range of work environments — from government agencies and major corporations to grassroots startups and small businesses. I’ve worked with brands like Essence, Airbnb, Atlanta BeltLine, Google, Delta Airlines, and the U.S. House of Representatives, helping each one grow their visibility and connect with their audience in meaningful, measurable ways.
My specialty? Strategic communication and effective marketing tactics that help companies establish their brand, tell their story, and scale. Whether you need a high-impact campaign, community engagement strategy, or seamless program execution — I bring a creative, results-driven approach to everything I do.
Need a top-tier videographer? A sharp designer? A reliable blogger, photographer, or event coordinator? You’ve come to the right place. I don’t just wear many hats — I make sure each one fits your vision perfectly.
Let’s build something undeniable together.More...
Kunle Bello
UX/UI Product Designer@CC Brand Ideas
Verified
Kunle Bello is a dynamic UX/UI Product Designer, he leads innovative design projects that enhance user experiences and drive brand engagement. With over a decade of experience in the tech industry, Kunle has a proven track record of creating intuitive and visually compelling interfaces for high-profile clients. His expertise in user-centered design and agile methodologies has consistently resulted in increased user satisfaction and product success. Passionate about mentoring, Kunle also spearheads the company's design workshops, nurturing the next generation of creative talent.More...
Maite DiLorenzo
Postdoctoral Microbiology Fellow@RTI International
Verified
Maite DiLorenzo is a Postdoctoral Microbiology Fellow at RTI International, where she focuses on innovative research in microbial genomics. With a Ph.D. in Environmental Health from the University of Georgia, she has a passion for exploring the role of the microbiome in host health. Maite is detail oriented, resourceful, and an excellent communicator. Outside the lab, she enjoys watching movies with her husband and diamond dotting.More...
Tiffanie Suarez
Human Resources Specialist@Federal Government
Verified
Specializes in several facets of HR; specifically employee relations, labor relations, staffing, and position classification.More...