Training and Devolpment Analyst@NAPA Management Services Corporation
Verified
I am a dynamic healthcare professional with over a decade of experience in HR operations, including project coordination, HR systems enhancement, and training deployment. My career is defined by measurable results, innovative thinking, and emotional intelligence, supported by consistent growth and leadership across multicultural teams.
HR Systems Enhancement and Project Coordination
At VillageMD as an HR Workday Experience Analyst and R1 RCM as an Application Support Analyst, I enhanced HR systems and software applications, driving efficiency and user satisfaction. By conducting detailed data analyses and user experience evaluations, I reduced user tickets and system downtime. My expertise includes managing Workday Knowledge databases, user interaction assessments, and data-driven system improvement recommendations. These efforts aligned with business objectives and significantly improved operational performance.
Training Deployment
As an Analyst, Training Deployment at VillageMD, I supported over 200 new providers and clinical staff through comprehensive training programs. By analyzing training needs, I reduced onboarding time and boosted employee productivity. I believe effective training is foundational to employee success and organizational growth.
Appeals, Denials, and Billing Management
At R1 RCM, I excelled in billing and denial management, successfully appealing denied claims, increasing reimbursements, and reducing denial rates. As a Billing Supervisor, I implemented new software systems, improving efficiency and significantly reducing billing errors.
My career has also involved managing multicultural teams, providing service desk support, and leading diverse projects, enhancing my skills and broadening my professional scope. I aim to leverage my expertise to build robust HR systems that drive organizational success while continuing my professional evolution.More...
Etan Walls
President & Founder@Strong Walls Consulting
Verified
Seasoned leader with 20+ years of professional experience in healthcare operations, strategy, and business growth. Former COO of the largest independent pediatric partnership, driving expansion from 20 locations/80 providers to 43 locations/160 providers, increasing profitability by 60% and revenue growth by 160% YOY. Successfully built an MSO from the ground up in preparation for PE acquisition.
Advisor to 30+ Healthcare IT startups with engagements spanning major initiatives, including the NYC COVID Vaccine Project, Roivant Health, Turner Construction, and various VCs.
Author of The Mega Factory of Healthcare: Retooling the Machine to Create a Healthier World.
Awards & Recognition:
2019 Scripps “King of New York”
2019 Long Island Business News “Executive Circle Award”
2016 Long Island Business News “40 Under 40”More...