Multilingual Data Analyst & Knowledge Management Specialist@Own
Verified
With over a decade of professional experience, I bring a wealth of knowledge in data analysis, customer service, and knowledge management to the table. I am proficient in English, French, Portuguese, and Spanish, and have a proven track record of enhancing process efficiency, managing data transitions, and providing exceptional customer service.
Throughout my career, I have worked with leading organizations such as BlueLink International, Carrier, SAP Concur, and IBM. My roles have included managing HR knowledge bases, leading global KCS programs, and providing technical support. I am adept at using various digital tools and platforms, including ServiceNow, Salesforce, Concur, and the Microsoft Office Suite, with advanced skills in MS Excel.
I am passionate about leveraging my skills to contribute to the success of forward-thinking organizations. Whether you need help with data analysis, content optimization, or multilingual support, I am here to provide reliable and high-quality freelance services.More...