Wida Ayu Paramita is a dedicated Customer Support Specialist with over five years of experience in enhancing customer satisfaction and streamlining support operations. At ModSquad Inc, she excels in resolving complex client issues swiftly, contributing to a 20% increase in customer retention. Wida is known for her empathetic communication style and her ability to leverage data-driven insights to improve service efficiency. Passionate about continuous learning, she recently completed a certification in Advanced Customer Experience Management, further solidifying her expertise in the field.More...
Tameka Graham-Robinson
Guidance Counsellor / Customer Support@Ministry of Education Jamaica
Verified
I am a dedicated Guidance Counsellor and Customer Support Professional with a strong background in client care, communication, and problem-solving. I hold a Bachelor’s degree in Guidance and Counselling and I bring over 5 years of customer service experience, supporting clients companies such as Conduent and ModSquad.
In my counselling work, I provide empathetic, confidential, and solution-focused support, helping individuals navigate personal, academic, and career-related challenges. I am skilled at active listening, goal setting, and delivering guidance that empowers clients to make confident, informed decisions.
In customer support roles, I have successfully handled inquiries via chat, and email while maintaining professionalism and accuracy. I am experienced in account management, billing inquiries, order tracking, troubleshooting, and delivering positive customer experiences.
I am reliable, detail-oriented, and client-focused, with a proven ability to adapt quickly to new systems. Whether you need compassionate guidance support or dependable customer support assistance, I am committed to delivering quality results with care and integrity.More...
Lisia Maris Hensel
Assistant Project Manager@ModSquad, Inc.
Verified
Lisia Maris Hensel is an Assistant Project Manager at ModSquad, Inc., where she excels in coordinating dynamic teams and streamlining project workflows. She is highly motivated and progress-focused worker with a solid background in the industry of customer service and moderation. With a track record of initiative and dependability, she has high accuracy and a keen eye for details.
With a strong background in Psychology, she perfected her documenting, reporting and proofreading abilities throughout the course of her career. She is a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency. In her previous roles, she contributed with communication, quality assurance, critical thinking, and data entry towards team efforts and business improvements.
She is progressive minded and in tune with new developments in her field. She ahs proven to be effective and collaborative with strong observation talents.More...
Andrea Vitale
Project Manager@ModSquad
Verified
Haktan ÖCAL
Sales Responsible@Albayrac
Verified
Results-oriented sales and customer service specialist with extensive experience in the automotive sector, including
high-end and exotic vehicle sales. Proven skills in sales process management, customer relationship management
(CRM), inventory management, client consultation, market research, and vehicle maintenance tracking. Additional
expertise in compliance (KYC/AML), quality assurance, and technical support. Proficient in software platforms such as
Kommo CRM, Zendesk, HaoDesk, LivePerson, and Microsoft Office. Fluent in English (C2 level) with advanced
knowledge of automotive specifications, vehicle history, and market dynamics. Strong ability to manage client
portfolios, generate leads, and optimise inventory turnover.More...
Blagica Bottigliero
Founder & Growth Marketing Hacker@Zlato
Verified
Vera Van De Nieuwenhof
Cultural producer, project manager and writer
Verified
Vera Van De Nieuwenhof is a dynamic cultural producer, project manager, and writer with a passion for bringing creative visions to life. With over a decade of experience in the arts and entertainment industry, she excels in managing collaborative projects that celebrate diversity and innovation. Vera's writing has been featured in several international publications, showcasing her unique perspective on contemporary culture. When she's not crafting compelling narratives, she enjoys exploring new art forms and connecting with creative communities worldwide.More...
Beatriz Dal Pino
Customer Support Agent@Wise
Verified
With over 9 years of experience in Customer Support, I was able to develop excellent problem-solving and communication skills, with a great knowledge of the fintech industry. Now, I'm preparing myself to change careers towards my passion for languages, culture and music with a focus on translation and audio recording. Outside of work, I enjoy learning new languages, reading and discovering new music.More...
Mia Jurisic, MBA
Talent Acquisition Manager@Condor Gaming
Verified
Mia Jurisic, MBA – Experienced Talent and Operations Manager with 5+ years in recruitment and high-volume talent acquisition. Proven results in reducing time-to-hire by 45% and boosting retention through innovative onboarding and targeted training. Skilled in ATS management, performance enhancement, and data-driven HR strategies. Adept at solving complex challenges and optimizing team performance, I bring logical thinking, leadership, and a global perspective to drive impactful outcomes.More...
Gustavo Diego Melgarejo
AI Trainer@Outlier
Verified
Customer Support Professional · Hospitality Specialist · IT Support Specialist · Technical Support Specialist · Travel Agency Specialist.More...