Dedicated and results-oriented IT professional with extensive experience in technical support, system administration, and IT
infrastructure optimization. Proven expertise in diagnosing and resolving complex technical issues, delivering exceptional customer service, and enhancing enterprise IT systems. Recognized for managing large-scale IT projects, including device rollouts, system upgrades, and security enhancements. Adept at automating workflows, creating technical documentation, and developing knowledge base content to enhance support operations. Known for proactive problem-solving, strong communication skills, and a customer-focused approach. Holds a BS in Computer Science and Information Security, along with multiple certifications, including CompTIA A+, Google IT Support Professional, and Coursera IT Security.More...
Emily Popa
Executive Assistant@Milestone Technologies, Inc.
Verified
Milestone Technologies, Inc. is a global IT managed services provider, specializing in IT infrastructure and applications. The company is experiencing steady growth and expansion, driven by our commitment to innovation and customer satisfaction. We are focused on improving our services by leveraging advanced technology solutions, enhancing our team's skills, and expanding our global presence. Our strategic initiatives are centered on delivering exceptional services to our clients, fostering a culture of continuous learning and innovation among our employees, and maintaining financial sustainability. We continue to build strategic partnerships and invest in research and development to stay ahead of industry trends and meet the evolving needs of our clients.More...
Rachael Morris
Sr. Business Process Consultant@N/A
Verified
Rachael Morris, as a Sr. Business Process Consultant, is responsible for analyzing and improving business processes within the company. Her role involves identifying inefficiencies, recommending improvements, and managing the implementation of changes. She works closely with stakeholders across the organization to ensure that business processes align with the company's strategic goals. Her expertise in process mapping, project management, and change management are key to her role. However, as the company name is not provided, specific projects or initiatives she has led cannot be detailed.More...
Erik Pence
Move Coordinator@Cushman & Wakefield
Verified
Erik Pence is the Move Coordinator at Cushman & Wakefield company. He is responsible for the coordination and execution of moves for the company's clients. He has over 3 years of experience in the moving industry and has a proven track record of providing exceptional customer service. He is knowledgeable in all aspects of the moving process and is an expert in move coordination. He is a highly organized and efficient individual who is able to work well under pressure. He is a team player who is always williMore...