Merlin
Company Employees
Angela Achieng Ndaga
Program Manager (Health)
Verified
Angela Achieng is a dynamic Program Manager specializing in health initiatives, with over a decade of experience in designing and implementing impactful healthcare programs across Sub-Saharan Africa. She excels in strategic planning and cross-functional team leadership, driving projects that enhance community health outcomes and access to essential medical services. Angela's innovative approach has led to a 30% increase in program efficiency and a significant reduction in operational costs. Passionate about sustainable healthcare solutions, she is committed to fostering partnerships that empower communities and improve public health infrastructure.More...
Gibson Kabugi
Tech Leader | IT Support & Project Manager | SharePoint Automation | WordPress Developer | Cybersecurity | Digital Strategy |
Verified
Professional Overview IT leader with 10 years delivering infrastructure, endpoint, and cloud/identity services across 12 African countries and the U.S. I’ve supported 2,000+ users, led multi-country Microsoft 365/SharePoint automation, modernized endpoint management with Intune and Entra ID/OKTA, and built reliable ITSM operations. I pair hands-on engineering with PRINCE2/ITIL governance, strong stakeholder communication, and a focus on security, service quality, and measurable business outcomes. Selected Achievements Led SharePoint and Power Platform automation across Kenya, Lesotho, Nigeria, and Zimbabwe—streamlining approvals/records workflows and improving user experience and data hygiene. Modernized endpoint & identity (Intune, Autopilot, Defender; Entra ID/OKTA Conditional Access, JML automation), reducing onboarding time, increasing device compliance, and lowering ticket volumes. Established and optimized ITSM (Zoho Desk/Zendesk) with SLAs, knowledge base, and CSI routines—improving first-contact resolution and MTTR. Strengthened security posture with policy enforcement, backups, encryption, vulnerability/patch management, and regular audits. Managed multi-country support operations for M365 (SharePoint, Teams, OneDrive, Exchange Online) and Unit4 ERP (timesheets), maintaining high availability and clear SOPs/runbooks. Recruited, coached, and appraised IT staff; delivered targeted training and documentation to embed best practices. Managed ICT budgets and assets; implemented cost-effective procurement and lifecycle management aligned to organizational priorities. Credentials & Tools (short list) B.Sc. Computer Science • ITIL • PRINCE2 Practitioner • PMD Pro • CCNA • AWS Associate Microsoft 365/SharePoint • Intune • Entra ID/OKTA • Power Automate/Apps • Power BI • Unit4 ERP • VMware • SOPHOS • Zoho Desk/ZendeskMore...
AP
Aryuna P
Software Engineer
Verified
Developer with 15 years of experience implementing software projects for start-ups and ad agencies on agile environments. Proactive, organized, responsible and in continuous learning. As a senior member of the team in addition to developing features I help to shape the technical decisions and processes, code review, scope features technically, coordinate estimates, planning, communicate with the product team, create the required documentation and with the hiring process when needed. I also have acted several times as the team lead mostly for mobile teams, a couple of times for small cross functional teams and just a few times for web only projects.More...
Shahid Safdar
Management Consultant
Verified
Shahid Safdar is a renowned management consultant with more than two decades of experience in the business industry. He is known for his strategic planning, team management, and business development skills. Shahid has a track record of successfully guiding companies through periods of growth and change, focusing on improving productivity and operational efficiency. He holds a Master's degree in Business Administration and has worked with diverse industries, including technology, finance, and healthcare. His strategic approach to problem-solving and commitment to excellence has made him a trusted advisor to various Fortune 500 companies. Shahid's clients value his ability to provide innovative solutions to complex business challenges and his dedication to helping them achieve their strategic objectives. His wealth of experience, combined with his forward-thinking mindset, makes him a valuable asset to any organization seeking to enhance its performance and competitiveness in the marketplace.More...