Sena Kursun is a dynamic Manager of Customer Success at Apple Inc., where she leads a dedicated team in enhancing user satisfaction and retention across diverse product lines. With over a decade of experience in the tech industry, Sena has a proven track record of implementing innovative strategies that have increased customer engagement by 30% year-over-year. Her expertise in building robust client relationships and her passion for technology have been instrumental in driving Apple's customer-centric initiatives. Sena holds an MBA from Stanford University and is committed to fostering a culture of excellence and innovation within her team.More...