İstanbul, TürkiyeDriving large-scale customer and organizational transformation across Apple’s flagship operations. leading through culture, empowerment, and operational excellence. influencing the engagement, performance, and development of a 170+ person organization. • Transformed leadership culture by designing and implementing a coaching-based development framework, resulting in measurable gains in collab...
Güney AfrikaLed strategic business and governmental partnerships for a confidential client in the chemical and technology sectors, operating across multiple African markets. Managed institutional negotiations, large-scale sales agreements, and cross-cultural relationship building with key ministries and industrial authorities. • Established high-level partnerships with governmental entities across energy...
Istanbul, TurkeyLed customer success and retention transformation across DocPlanner’s SaaS healthcare ecosystem, driving long-term client loyalty and revenue sustainability. Oversaw a multi-disciplinary team integrating marketing, sales, and product operations to deliver measurable business impact. • Redesigned the customer lifecycle by implementing predictive churn analysis and proactive engagement strategi...