Founder & CEO | CX Consultant | Loyalty Strategist
With over a decade in customer-facing roles spanning multiple industries, I bring a rare blend of empathy, strategy, and action to every project. I don’t just talk about customer experience — I build systems that make people feel seen, valued, and eager to return.
Through BeyondCX Solutions, I partner with founders and teams who want to create intentional, scalable customer journeys — not just fix problems. From loyalty program design to customer journey mapping to hands-on CX strategy sprints, I offer real solutions that align with your brand’s values and vision.
I believe in keeping things human, thoughtful, and rooted in data — and I know how to turn insight into impact.More...