Firza Rahmaputri is a dedicated Customer Success Specialist with over seven years of experience in enhancing client relationships and ensuring customer satisfaction. Based in Yogyakarta, she excels at developing innovative solutions that drive customer engagement and retention. Firza holds a degree in Information Technology from the Universitas Gadjah Mada and is passionate about leveraging data-driven insights to optimize customer experiences. Outside of work, she enjoys knitting and doing her various grandma hobbies.More...