Dynamic Senior Manager with over 9 years of extensive experience in operations enablement and revenue management, excelling in driving strategic initiatives that enhance operational efficiency and scalability. Proficient in sales forecasting, project management, and Salesforce
administration, leveraging data-driven insights to optimize processes across cross-functional teams. Demonstrated success in aligning sales, marketing, and customer success efforts to foster collaboration and achieve unified business goals.More...
Christina Harris
Customer Success Manager@ServiceNow
Verified
Highly experienced Enterprise Customer Success Manager working in the SAAS space with 8 years of client facing experience. Working on teams within startups and non-startup environments. Using a consultative approach while working with enterprise executive level clients [CIO, VP, EVP etc.] to use our software to create solutions to their problems, execute initiatives, and accomplish their business goals.
Using empathy and EQ along with a passion for people, quality communication and executive presence to gain trust from busy executives to begin creating strategies and frameworks centered around the implementation and adoption of our our software to achieve their goals.
Experience managing multi-million dollar SAAS portfolios, having global organizations as a client, working with client business teams and IT teams, collaborating with internal project management. professional services, and sales teams, creating SOW's and overseeing contract renewal process, upselling and cross selling, along with many other impactful customer success, customer experience, and business consultation skills.More...
💻📱Senior Quality Engineer📱💻
👨🏻💻Skilled in manual and automated testing👨🏻💻
I have worked on: physical hardware (cameras, NVRs, Self-checkout machines, POS systems), mobile apps, web apps, and APIs. Throughout my career, I've been instrumental in getting projects back on track and understand the hard work required to “right the ship.” I'm passionate about delivering high-quality results under challenging circumstances.More...
Ruth Andrade
Product Manager@North American Bancard - NAB
Verified
Ruth Andrade is a seasoned Product Manager at North American Bancard (NAB), a leading payment processing company. With a strong background in product development and management, she is responsible for creating and managing NAB's product roadmap, collaborating with cross-functional teams, and leading initiatives to improve overall customer experience. Ruth's expertise lies in identifying market needs and translating them into engaging products that drive business growth. Prior to joining NAB, she held various roles in product management where she honed her skills in strategy development, project management, and market research. Ruth is known for her ability to manage complex projects and deliver innovative solutions.More...
Ruvini Omattage
Sales & Business Development Associate@Argano
Verified
❤️🔥 Passionate about building sustainable pipeline
🗒️ Dedicated to building out operational processes
☎️ Experienced cold & warm caller
📧 Seasoned email campaign creator
🔎 Prospect research expertMore...