Operations & business transformation leader with 15+ years of experience across telecom, energy, and digital industries. Former COO at Shipht, where I scaled operations for 50+ enterprise clients, boosting retention by 37% and cutting onboarding time by 32%. As Co-Founder of Plexus Energy, drove sales to KES 50M in six months through a lean digital distribution model. Skilled in cross-functional leadership, vendor management, and scaling high-growth businesses. Passionate about building sustainable operations and digital ecosystems in Africa and beyond.More...