Senior enterprise consultative sales executive with strong experience in Customer Experience (CX), AI for customer service, automation, and omnichannel operations. Proven track record in managing strategic accounts and complex sales cycles, from solution design to closing and post-sales. Experienced in the Zendesk ecosystem (AI agents, chatbots, automation, analytics) and acting as a trusted advisor to C-level executives, driving ROI, efficiency, and CX transformation.More...