I am a self-employed Business Analyst with a strong expertise in Customer and User Research, helping businesses make customer-centric decisions based on real insights.
As the founder of a small local company, I understand the importance of realistic goals and actionable strategies that fit seamlessly into the daily operations of a business. My approach combines practicality with strategic thinking, ensuring that changes are not just insightful but also implementable.
Beyond research and analysis, I also offer project management and hands-on support to help businesses translate insights into measurable success.
Let’s connect and explore how I can help your business grow with customer-driven solutions! 🚀More...
Lotte Van Laethem
Business manager@Heyhello
Verified
With a background in veterinary medicine, I’ve always been a researcher at heart—curious, analytical, and driven to uncover deeper insights. Over time, my passion for research led me to a new field: user research. Since 2024, I’ve also taken on the role of co-managing partner at HeyHello, where I help businesses truly understand their customers.
As a strategic advisor, I focus on what really matters: customer perception and experience. Through in-depth client interviews and strategic workshops, I extract meaningful insights that translate into clear, actionable strategies—fully aligned with the business' goals.
More than just offering a great product or service, customers want to feel heard and understood. At heyhello, we create this impact by going beyond numbers. We dive into the stories behind the data, speaking with the business' clients and team to uncover what really drives them. This allows you to strategically align each business with their expectations and needs.
Our mission is simple: help your business grow by putting customer experience at the centre.More...