Fancy is Learning and Development Leader, TEDx Speaker as well as a Linked in Learning Author with over 300K students taking her courses. She focuses on delivering coaching, training, and assessments to help maximize individual and organizational performance for her customers. As a former Director of Training and Content for HDI and ICMI, Fancy brought more than 20 years of experience specializing in consulting, training, and human resource development to help grow the business. As an ICMI and HDI Master Certified Trainer, she certified thousands of service and support professionals, managers, directors, analysts, agents, technicians, and corporate trainers around the world in virtual and classroom environments.
In addition to training, she has developed and facilitated customized curriculum and training and consulted for Fortune 500 companies in the areas of conflict management, generational intelligence, change management, process improvement, customer experience, quality management, workforce management presentation, communication, and time management skills.More...
Drew Jaehnig
Global Capture Manager@MonkeyFist Consulting
Verified
I am a full-time Capture Manager with an average 67% win rate over the last 3 years. As a former PM and DAWIA certified acqusition professional, I offer free-lance services to those looking to navigating the complex process of government procurement and landing big government contracts. Why struggle to figure it out when you can have a pro show you how in minutes,More...