grc.ua
Company Employees
Tetiana Maltabar
Head of Customer Support @OnixSoft
Verified
As the Head of Customer Support at OnixSoft, I have successfully led a team to provide exceptional customer service, significantly improving customer satisfaction rates. I have implemented various strategies to enhance customer support efficiency, including the adoption of new technologies. I have also successfully reduced response times, increased customer retention, and improved overall customer experience. Additionally, I have trained and developed a high-performing customer support team, fostering a positive and productive work environment.More...