As a freelance Senior Service Designer, I help organizations develop and optimize user-centered services and customer experiences. My approach focuses on human-centered design, facilitating workshops, training teams, and guiding projects from concept to implementation. I work remotely on both short-term and long-term assignments, supporting teams in discovering insights, creating strategies, and delivering innovative solutions that create value for users and stakeholders.
I have a broad industry background that allows me to adapt to diverse contexts and challenges and an extensive experience in projects related to sustainability and circular economy,More...