Experienced professional in internal and external communication; ability to build relationships and work as part of a team; adaptability to different audiences and in the sale of different products; significant experience with administrative work and internal management of the sales and marketing areas. High flexibility and ability to use different experiences in the sales and management approach, focused and quick learner, with ease in adapting to different functions, products and professional environments. Graduated from Anhanguera University in Commercial Management, specializing in Behavioral Economics from ESPM and in International Business and Corporate Globalization from Fia Business School, I have over 15 years of experience in the sales and customer service areas, developing the acquisition of national and international clients. I managed projects such as FEICON, LAAD, 2014 FIFA World Cup, Health Department of several states and Ministry of Health. Supervising and developing in technical areas such as logistics including customs process, sales channels, commercial expansion, product and portfolio development, P&L development for drug registration in national territory.More...
Marcella Moreira
Customer Experience Manager@GSK
Verified
Marcella Moreira is a highly accomplished Customer Experience Manager at GlaxoSmithKline (GSK). With over a decade of experience in customer service and relations, she brings a wealth of knowledge and expertise to the role. Marcella is known for her exceptional ability to understand the customer journey and implement strategies to improve the overall experience. Prior to joining GSK, she held various customer-centric roles in different industries, honing her skills in customer relationship management, team leadership, and strategic planning. Her dedication and passion for customer satisfaction are evident in her work. She is a strong advocate for the customer, always ensuring their needs are met and expectations exceeded.More...
Caro Heymes is a seasoned data scientist currently working at Interflora, a renowned flower delivery network. She has a strong background in mathematics and computer science, which she utilizes in her role to analyze and interpret complex digital data. Over the years, she has developed expertise in machine learning, predictive modeling, data mining, and statistical methodologies. Her responsibilities at Interflora include creating algorithms, testing models, and generating actionable insights to drive business strategies and decision-making. Caro's proficiency in data analysis and her strategic mindset have made her an invaluable asset to the Interflora teamMore...