Unathi Lulama Afoakwah has over 10 years in the customer care Industry. She works for G-fox Pty Ltd as the customer Care Manager where she leads a team of 12 call center agents and 2 receptionists.
Unathi won large branch of the year award which was awarded to her call center team in recognition of dedication, passion and hard work. Unathi successfully trained 5 call center agents into leadership positions and 3 of her team leaders were promoted to higher positions.
Unathi holds a Generic Management certificate NQ Level 5 and holds several certificates in the administrative fieldMore...