Lauren Hackenburg is a seasoned Customer Success and Onboarding professional with over a decade of experience helping clients implement and adopt technology solutions with confidence. Known for her ability to build strong relationships and streamline onboarding processes, Lauren has supported hundreds of clients across SaaS, digital platforms, and event tech—guiding them from initial setup through long-term success. Her strategic, customer-first approach has driven measurable improvements in adoption, retention, and client satisfaction.
Outside of work, Lauren enjoys volunteering for charitable causes, staying active through fitness, and spending time at live sporting events or cheering on her favorite teams. She’s also passionate about real estate and is currently in the middle of a home renovation project in Austin, TX.More...