I have over six years of experience in hospitality, customer relations, and operational management across France and Mexico. I have worked closely with clients both online and in person, consistently delivering high-end service that requires precision, consistency, and exceptional attention to detail. Alongside my professional background, I have a genuine passion for travel, which makes the Travel Agent role especially motivating for me, as it allows me to combine my expertise in customer service with my enthusiasm for creating meaningful and memorable travel experiences.
My background ranges from opening my own restaurant to managing teams in international luxury hotels and companies, and improving processes through data analysis.
Key achievements:
- Delivering high-standards customer service in both digital and onsite environments
- Improved customer experience through data-driven insights
- Managed operations in luxury hospitality settings
-French (native), English (fluent), Spanish (Conversational)More...