Team leader operations@First Advantage Corporation
Verified
Mariana Versolato Maciel is a dynamic Team Leader in Operations at First Advantage Corporation, where she has been instrumental in streamlining processes and enhancing team productivity. With over a decade of experience in operational management, Mariana is renowned for her strategic acumen and her ability to drive cross-functional collaboration. Her leadership has not only improved efficiency but also fostered an innovative work culture that encourages continuous improvement. Mariana holds a Master's degree in Business Administration and is passionate about mentoring emerging leaders in the industry.More...
Victor Diaz Rodrigues
Lead Quality Analyst@First Advantage Corporation
Verified
Victor Diaz Rodrigues is the Lead Quality Analyst at First Advantage Corporation, where he spearheads innovative quality assurance strategies to enhance software reliability and performance. With over a decade of experience in the tech industry, Victor has a proven track record of implementing cutting-edge solutions that have increased operational efficiency by 30%. His leadership in cross-functional teams has been instrumental in launching several successful product lines, earning him recognition as a pivotal figure in the company's growth. Victor holds a Master's degree in Computer Science and is passionate about mentoring young professionals in the field.More...
Simon Ireland
Customer Support Manager@Nvolve Group Ltd
Verified
An MBA-qualified Customer Support Manager with over 10 years of experience driving customer success, leading support operations, and improving processes across SaaS, financial services, and BPO sectors. Proven ability to lead cross-functional teams, manage large customer portfolios, enhance customer engagement, and ensure compliance (ISO 27001). Strong background in onboarding, technical support, product training, data analysis, and stakeholder communication.
I enjoy volunteering at festivals to help people have a better experience. I love travelling, reading and playing basketball in my free time.More...