Stephane ELOMO, Branch Manager at MTN Cameroon, has consistently delivered double-digit annual revenue growth while maintaining the branch’s position among the top three performers nationwide. He successfully led the rollout of MTN’s 4G+ services in his region, increasing data penetration by 45% within 18 months. Under his leadership, customer satisfaction scores rose from 78% to 92%, driven by a comprehensive service quality improvement program he designed and implemented. Stephane also spearheaded a strategic partnership initiative with local SMEs and fintech startups, resulting in a 30% increase in mobile money transaction volumes.More...