Mitch Namora, a dynamic Customer Success Manager at Coachhub, has been instrumental in driving a 40% increase in client retention over the past year through innovative engagement strategies. Under his leadership, the team successfully implemented a new customer feedback system that improved satisfaction scores by 25%, earning recognition as the "Customer Success Initiative of the Year" by the Customer Experience Association. Mitch spearheaded the development of a comprehensive training program that enhanced the skills of over 200 customer success professionals across the organization. His commitment to excellence and strategic vision has positioned Coachhub as an industry leader in customer satisfaction and loyalty.More...
Laís Fagundes
Lawyer and Translator
Verified
Laís Fagundes is a distinguished lawyer and consultant with over a decade of experience specializing in corporate law. She has successfully led cross-functional teams in navigating complex legal frameworks, ensuring seamless mergers and acquisitions or investments for clients. Renowned for her strategic acumen, Laís has been instrumental in crafting innovative legal solutions that drive business growth and sustainability.More...
Gabriel Lopes
Growth Hacker | Copywriter | CRO specialist@Sisprime do Brasil
Verified
I have implemented growth hacking strategies that have significantly increased the user base and profitability of Conquer, FEBRACIS, Ágora Investimentos, Sisprime do Brasil.
With 8+ years studying funnels and copywriting, I create a lot of campaigns that has effectively engaged our target audience and boosted our brand visibility.
My skills as a CRO specialist have been instrumental in optimizing our website's conversion rate, resulting in a substantial increase in customer acquisition and sales.More...