Jovan Borčić is a highly skilled and passionate Graphic and UX Designer with some background in front-end developer. With a Bachelor's Degree in Informatics with a focus on Digital Design and Web Development, he has honed his technical skills to create and develop visually compelling digital experiences.
Jovan has a keen eye for detail and is committed to delivering high-quality, user-friendly designs and interfaces. His expertise includes graphic design and branding, photography and art direction, UX/UI, and front-end development, using languages such as HTML, CSS, and JavaScript.
His ability to combine the aesthetic aspects of design with functionality showcases his versatility in the digital space. Throughout his career, Jovan has worked with a variety of clients, consistently exceeding expectations with his innovative and creative solutions. His dedication to staying current with industry trends and advancements ensure he delivers the most cutting-edge designs and developments.More...
Katarina Arsenijević
Director Customer Experience@Launch Control
Verified
As Director Customer Experience, I have successfully implemented customer-centric strategies that significantly improved customer satisfaction and loyalty. I have made data-driven decisions and led a team to streamline and scale customer service processes, reducing response times and increasing efficiency. I have also played a key role in developing and launching new products based on customer feedback and market trends. Constant collaborations with Marketing, Sales, Product and Engineering, Upsell and cross-sell strategies built and executed on successfully, running Success, Support, Managed Services and Data Analytics teams, building Billing and Escalations Units all under my wing, all those efforts have resulted in increased customer retention rates and overall business growth.More...