Susan is a dedicated Operational Trainer with over 10 years of experience in the corporate training industry. She excels in developing engaging training programs that enhance employee performance and productivity. Proficient in all Microsoft programmes and expert at diary management. Susan's skills range from operational excellence, leadership development, programme implementation, project management, HR/ER support, LMS support, ATS support, data entry and much more. Susan is a Customer Service Specialist and on her way to becoming a Learning and Development Practitioner with CIPD Association.More...