I have a degree in Marketing and MBA in Business Management. 20 years of experience as Sales, Service and Customer Service Manager, in Brazilian and foreign national and multinational companies in the financial, cosmetic and retail sectors. building supplies and telecommunications (B2C and B2B). I am an enthusiast in achieving consistent results through business transformation and people development, project implementation and process improvement. Planning, Organization, Execution and Flexibility, as well as Talent Development are strengths of my profile. Using this differential, I led projects such as sales routing using Artificial Intelligence, with incremental gains of 2MM BRL in Contribution Margin and discovering and implementing a "new" sales cluster that yielded 37MM BRL in new sales.
* Knowledge and skills: Sales, Inside Sales, Customer Experience, Personal development plans (PDP), sales management model, process improvement, project implementation, training, agile methodology, among othersMore...