Samuil Marshak is a Senior Copywriter at Samizdat, where he crafts compelling narratives that captivate audiences and elevate brand presence. With over a decade of experience in creative writing and digital marketing, Samuil excels in developing innovative content strategies. He holds a Master’s degree in English Literature, which fuels his passion for storytelling. Outside of work, Samuil enjoys exploring the intersection of literature and technology.More...
Affan Malik
Customer Success Manager@COLLECTIVE
Verified
I’m a SaaS Customer Success professional with a proven track record across customer success, sales development, and account management. At Collective, I’ve helped onboard 150+ customers at a 90% adoption rate, reduced churn by 45%, and lifted CSAT to 4.7 through proactive engagement and tailored success plans. During my time at Podium, I surpassed lead-generation goals by 20%, built over $500K in pipeline value, and partnered closely with Account Executives to ensure a seamless customer handoff. At Educative, I managed partnerships with 50+ authors and subject-matter experts, driving $1.6M in revenue and improving engagement through effective communication and CRM optimization. I’m passionate about creating customer-first strategies, strengthening retention, and helping SaaS teams grow through long-term relationships and measurable success.More...