Ella Koch is a dynamic and innovative professional with over a decade of experience in SaaS sales, client success, and proposal strategy, I’ve helped secure 50+ new accounts and supported the retention and growth of dozens more across public, private, and federally funded sectors. I specialize in aligning digital solutions with organizational goals—leading RFP responses, building scalable onboarding workflows, and crafting KPI-driven engagement strategies that improve adoption and reduce churn. Whether I’m translating complex platforms into clear value or streamlining processes in tools like Salesforce, HubSpot, and ClickUp, I bring a cross-functional mindset and a passion for driving measurable outcomes.More...