Tiffany Long is a seasoned professional currently serving as the Senior Manager of Omni Channel Operations at Earthlink, a leading internet service provider. With her expertise in operations management, she has successfully spearheaded numerous projects and initiatives to streamline processes and enhance customer experience. She specializes in system integrations, with a dedication to IVR, Voicebot, and Chabot customer journeys. Before her role at Earthlink, she held several key positions in the operations sector, developing her knowledge and honing her skills. She has led contact centers ranging employees up to 100 strategizing for workforce management, KPI excellence, business operations, and efficient processes.
Tiffany holds a degree in Business Administration, which provides a solid foundation for her career. She is recognized for her strategic planning abilities, operational efficiency, and leadership skills. Tiffany's dedication to excellence has consistently positioned her as an integral part of her company’s success.More...
Jaime Deseda
Technical Project Manager & SAP Data Migration
Verified
Jaime Deseda is a seasoned Technical Project Manager and SAP Data Migration expert, with over two decades of experience driving successful technology transformations for Fortune 500 companies. Known for his strategic vision and meticulous attention to detail, Jaime has led cross-functional teams to seamlessly transition legacy systems to cutting-edge SAP platforms, enhancing operational efficiency and data integrity. His expertise in risk management and stakeholder communication has consistently delivered projects on time, earning him recognition as a leader in the field. Jaime holds degrees in Engineering and Information Systems and is passionate about leveraging technology to solve complex business challenges.More...
Stephanie Congleton
Marketing Professional
Verified
Marketing professional with extensive experience in partnership development, B2B and B2C promotions, and brand program management. Skilled in leading projects with budgets up to $4M and collaborating with creative teams to implement strategic marketing campaigns. Experienced in developing and communicating marketing strategies to internal teams and franchise associatesMore...
Keiana Williams
Senior Financial Analyst
Verified
Keiana Williams is a seasoned finance professional with extensive experience in financial analysis, as a Senior Financial Analyst. She holds a degree in Accounting and Finance and has developed her career in various prestigious Fortune 500 companies. Keiana excels in developing financial models, conducting benchmark studies, and performing complex financial analysis to support strategic decision-making. Her analytical skills, coupled with her deep understanding of the Finance, enable her to provide valuable insights and recommendations for business growth. With her commitment to accuracy and efficiency, Keiana plays a crucial role in her team by providing robust financial forecasts and contributing to financial planning and strategy. Over the years, she has built a reputation for her excellent problem-solving skills, attention to detail, and ability to work under pressure. She is also committed to continuous learning to stay abreast of the latest trends and developments in the Finance and IT arenas.More...
Vishal Sharma
Founder@Purelogiclabs Australia
Verified
As Vishal Sharma, the founder of Purelogiclabs Australia, I have successfully established a leading air quality monitoring company. I have pioneered innovative solutions for air quality management, contributing significantly to environmental sustainability. My leadership has led to the growth and expansion of the company, making it a trusted name in the industry. I have also built strong relationships with key stakeholders and clients, driving customer satisfaction and business success.More...
Todd Broeker
Information Security Manager@Equifax
Verified
Todd Broeker, as a Technical Account Manager at AWS, your role is crucial in driving customer success by providing technical guidance and support. Your responsibilities include managing the technical relationship with AWS's clients, resolving technical issues, and ensuring customer satisfaction. You are expected to work closely with the sales team to identify growth opportunities and with the engineering team to provide feedback from customers. Your technical expertise, problem-solving skills, and customer service abilities are key to AWS's goal of delivering innovative cloud computing solutions. Todd has an extensive back ground in Information Security and prior to his role at AWS, he held various IT and security roles in different companies, equipping him with a broad understanding of the industry. He has used experience in past roles in Cybersecurity while at Earthlink, EY, HD Supply, Equifax and at AWS. With a strong background in cybersecurity, Todd has devoted his career to ensuring the protection of sensitive information in corporate environments. His expertise includes risk management, data protection, and regulatory compliance. Todd Holds a Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), numerous AWS certifications Solutions Architect - Professional and Associate, AWS Security Specialty along with other security certifications. He holds a degree in Information Systems Management. He is recognized for his ability to develop and implement robust security strategies to mitigate cyber threats.More...