Claude Morings Jr. is a dynamic Product Support Consultant with over a decade of experience in the technology sector. In his latest role, he built a global product support team that focused on enhancing customer satisfaction through innovative support strategies, product integration, and the implementation of Generative AI. His expertise in streamlining support processes has resulted in a 30% reduction in response times and a 20% increase in customer retention. A passionate advocate for continuous improvement who collaborates with cross-functional teams using clear communication, documentation, and relationship building to drive product enhancements and ensure exceptional user experiences.More...
Jill Afzelius
Marketing and Sales Director
Verified
Jill Afzelius
jill@thewritingwives.com
Danvers, MA 01923
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Professional Summary
Visionary, bestselling author, and publishing strategist with a track record of transforming authors into successful entrepreneurs. Expert in branding, marketing, and audience engagement, with a deep understanding of the self-publishing industry. Adept at consulting authors, creatives, and businesses on content strategy, sales optimization, and sustainable revenue growth. Seeking consulting opportunities or leadership roles in content strategy, publishing, and business development.
Brought The Wooden Pen Press, Inc from $60,000 in annual sales to $500,000 sales in three years.
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Key Expertise
• Publishing Industry Leadership & Strategy
• Brand Development & Audience Growth
• Digital Marketing & Sales Optimization
• Social Media & Content Strategy
• Business Development & Scaling
• Coaching & Consulting for Authors
• Public Speaking & Workshop Facilitation
• Data-Driven Advertising (Facebook, Amazon, etc.)
• Email Marketing & Community Engagement
• Subscription & Membership Model Strategy
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Professional Experience
The Writing Wives| The WoodenPen Press, Inc
2020 – Present
• Built and scaled a successful business that empowers authors to grow from $1K/month to $540K+/month.
• Developed a comprehensive roadmap for sustainable author success, focusing on branding, reader engagement, and community-building.
• Created and launched high-converting courses, masterclasses, and webinars for aspiring and established authors.
• Spearheaded social media strategies tailored to authors new to digital platforms, increasing visibility and engagement.
• Managed large-scale Facebook ad campaigns, optimizing for cost-effective conversions and audience growth.
• Provided one-on-one and group consulting for authors, refining their marketing, book positioning, and monetization strategies.
Bestselling Author | Independent Publisher
2012 – PrMore...
Jen Henley
Business Development Manager/ Closer@Consulting
Verified
Seasoned Business Development with over 15 years of B2B SaaS sales in FinTech, higher education, manufacturing, healthcare and accounting.More...
Noel Miciano
Freelance UI/UX Designer@Tiny Titan Design LLC
Verified
I’m a User Experience Designer with 17 years experience in the financial, retail, entertainment, real estate, education, and geospatial industries. I’ve worked in corporate and agency settings where tasks included information architecture, prototyping, wireframes, user interface design, interaction design, visual design, some user research, and some user testing. I create style guides and design specs to help developers during production.More...
John Jones
Technical Specialist/Scientist 1@AgileOne
Verified
Authentically Interested in Developing Dynamic Marketing Solutions That Create Value and Business Growth.More...
Bryan Campbell
Principal Software Engineer@X Big Tech
Verified
Bryan Campbell, former Principal Engineer at AWS, Google, and Waymo, leads transformative technology initiatives for businesses of all sizes. He pioneered AWS's strategic AI-driven learning platform, revolutionized Waymo's autonomous vehicle capabilities, and launched Google's Promotion Extension, generating $1.4B in additional annual revenue. Bryan combines elite software engineering expertise with visionary leadership to architect cutting-edge solutions in AI, cloud computing, and scalable systems. His unique 5-Step Success Framework drives innovation, aligns technology with business objectives, and delivers measurable outcomes. As a champion of inclusive technology, Bryan ensures solutions expand market reach and create societal impact. His track record of translating complex technical challenges into business value positions him as a trusted advisor for companies seeking to leverage technology for growth and competitive advantage.More...
Caroline Chapman
Finance Consultant@Sentara
Verified
Caroline Chapman is a proficient Finance Consultant at Sentara Company, carrying a wealth of knowledge and experience in the field of finance. In her current role, she provides guidance to physicians and Operations Directors on understanding provider compensation. She earned an MBA in Finance and AAS & BS in Accounting from Stayer University. She has amassed extensive experience in the finance sector. Caroline has a keen eye for detail and a deep understanding of financial operations, budgets, and cost control techniques. She excels in identifying financial risks and opportunities, guiding the company with strategic financial planning, and providing effective fiscal management advice. Her strong analytical skills, combined with her ability to strategize and solve complex financial problems, have been crucial in driving Sentara Company's financial success. Caroline is dedicated to helping the company achieve its financial goals and sustain long-term growth.More...