Rachel Kenny is a dynamic Customer Success Manager at Diligent, where she leverages over a decade of experience to enhance client satisfaction and retention. Known for her strategic problem-solving skills, Rachel has successfully led initiatives that increased customer engagement by 30% within her first year. Her commitment to fostering strong client relationships has positioned her as a trusted advisor in the industry. Outside of work, Rachel is passionate about mentoring young professionals and is an advocate for sustainable business practices.More...
Michael K. Adonteng
Sales Coach to Tech Founders/CEO’s/Revenue Leaders@Ovule Consulting
Verified
In search for seed investment for www.mysaleslms.com, connect and let’s discussMore...
Declan Gallagher
Customer support specialist@Diligent
Verified
Declan Gallagher, as a Customer Support Specialist, your role is pivotal in ensuring customer satisfaction and resolving customer issues. The past month saw a significant improvement in customer satisfaction rates, which increased by 15%. The new customer support software implemented has improved efficiency by 30%. However, there has been a 10% increase in unresolved issues, which needs to be addressed. Training programs have been scheduled to enhance the team's problem-solving skills. The goal for the next quarter is to reduce unresolved issues by 20% and further increase customer satisfaction by 10%.More...
Jayd Davies
Customer Success Director@Diligent
Verified
Diligent Corporation has seen significant growth in customer acquisition and retention. Our customer success strategies, including personalized onboarding and proactive support, have been instrumental in this success. However, there are areas for improvement, particularly in utilizing data analytics for predictive customer behavior and automating certain customer support processes. We recommend investing in advanced customer success tools and training to further enhance our service delivery and customer satisfaction. This will not only help us maintain our current customer base, but also attract new clients, contributing to our overall business growth.More...
Kayleigh Semion
Account Manager@Diligent
Verified
LA Budd
General/Ops Manager
Verified
LA is a dynamic General/Ops Manager with over a decade of experience in streamlining operations and enhancing productivity. Known for her strategic vision and innovative problem-solving skills, she has successfully led cross-functional teams in achieving record-breaking efficiency. LA's passion for sustainable business practices drives her commitment to eco-friendly initiatives. Outside of work, she enjoys her family and animals and cookingMore...
Brenda Cowie
SVP Sales & Strategic Growth@Orbus
Verified
As Senior Vice President of Sales and Strategic Growth at Orbus, Brenda brings extensive sales & business development experience in the fields of Enterprise Architecture and Digital Transformation. Brenda is proficient in developing strategic plans & developing partnerships to raise brand profile & accelerate growth and profitability. Brenda's leadership role at Orbus includes sales-related activities, speaking at industry conferences, webinars and events as well as strategic planning, and business growth initiatives. Her proven track record of driving sales , landing & expanding enterprise clients and managing teams has greatly contributed to the success of the company. Brenda is known for her innovative approach, relationship building & strong business acumen, making her a key player in Orbus' expansion and success.More...
Ágoston Zajkás
Full-stack web developer@Self Employed
Verified
I am a full-stack web developer with a rich background in creating intuitive, user-friendly web interfaces. Specializing in Angular (Typescript), Material Design, I craft responsive and accessible websites and webview mobile apps.
My expertise extends with modern pre- and post-processors (SASS, Tailwind), WordPress (with WooCommerce), and Ionic, ensuring a versatile approach to web development. I'm also skilled in implementing WCAG and A11Y web accessibility standards, Bootstrap 4+, and SEO principles, which are crucial for modern web presence.
Besides smaller websites, I have been involved in the development of banking digitalisation, tax calculator, asset management (CMMS) software, internet bank and loan calculator applications.More...
Adam Gonda
Fullstack developer@Contractor
Verified
As a passionate Frontend developer with a keen eye for UX/UI, I consider myself a dedicated team member who takes ownership and responsibility for his work. I excel at combining empathy for users, design expertise, and technical know-how to create engaging digital experiences that make a real impact. Embracing challenges and learning.
I'm committed to crafting well-architected, testable, readable, and easily maintainable code, all while following Agile methodologies to collaborate effectively with cross-fMore...