Joined as employee number 5 and led the Tech Operations department including establishing 3 different teams with earlier experience in section below; the company became a leader in live event discovery and ticketing in the UK, US and mainland Europe with 500+ employees.
• Established 3 departments from scratch and grew them to 20+ team members; QA, Tech Support and IT Support.
• Led teams of 20+ engineers (including leads and managers) handling recruiting, performance and salary reviews; also creating a progression framework that improved employee satisfaction and with 94% achieving career growth.More...