Cynthia Baker is an experienced IT Service Delivery Manager with an impressive 18-year track record in the field. Specializing in Service Delivery, IT Governance, and Vendor Management, she is adept at developing efficient process documentation, producing insightful training materials, and ensuring effective incident response handling. Cynthia possesses extensive knowledge of CRM usage and has developed a reputation as an astute Service Desk Manager.
Her career is highlighted by her ITIL v3 certification, a testament to her in-depth understanding of IT service management. Cynthia is also academically accomplished, with a Master's in Business Administration, which amplifies her managerial competence. Her general skills include Microsoft Office Suite of products, Adobe, AI, and other products.
With her expansive career portfolio, Cynthia is open to exploring contract roles where she can utilize her extensive expertise and management skills to facilitate technological advancements and drive an organization's success.More...
Valdomiro Galo
Tech lead
Verified
As Valdomiro Galo, the Tech Lead, I have successfully managed and delivered multiple complex technical projects on time. I have demonstrated strong leadership in guiding my team towards achieving our goals, and have been instrumental in implementing innovative technology solutions that significantly improved operational efficiency. I have also played a key role in the development and execution of strategic plans, and have consistently ensured the highest levels of customer satisfaction. My technical expertise is C# and problem-solving skills have contributed to the growth and success of the company.More...
Asha Platt
Marketing & Operations Director
Verified
I help purpose-driven online learning brands and creative visionaries scale their impact by building streamlined operations, executing bold marketing strategies, and ensuring every aspect of the business runs efficiently and profitably.More...