CX Innovation and Technology Solutions Director@Concentrix Philippines
Verified
CX & AI Transformation Executive | Enterprise Contact Center Modernization | CCaaS, Automation & Digital Operations Executive
Technology Leader specializing in architecting and delivering technology driven customer experience transformations that reduce cost-to-serve, accelerate time-to-value, and exceed business KPIs.More...
Stephen John Si
Training and Quality Manager@Concentrix Philippines
Verified
Stephen John Si is a dynamic Training and Quality Manager at Concentrix Philippines, where he has spearheaded innovative programs that have enhanced employee performance and client satisfaction. With over a decade of experience in the BPO industry, Stephen has a proven track record of implementing strategic initiatives that have led to a 20% increase in operational efficiency. Known for his leadership and commitment to excellence, he has successfully led cross-functional teams to achieve key organizational goals. Stephen holds a degree in Business Administration from the University of the Philippines and is passionate about fostering a culture of continuous improvement and professional development.More...
Maria Asuncion Ortiz
Associate@Concentrix Philippines
Verified
Maria Asuncion Ortiz is an Associate at Concentrix Philippines, where she specializes in customer experience management. With a keen eye for detail and a passion for problem-solving, Maria excels in delivering exceptional service and fostering client satisfaction. She holds a master's degree in Industrial Relations from the University of the Philippines She also holds post-graduate certificates related to Business and Data Science. Outside of work, Maria enjoys traveling, hiking, swimming, meditation, and volunteering at community outreach programs.More...
Dylan Lipardo
Customer Service Representative@Concentrix Philippines
Verified
I am a dedicated Customer Service Representative at Concentrix Philippines, helping in delivering exceptional support and solutions to clients. On the creative side, I am also a Video Editor for commercial and academic projects, bringing the client's vision to life. With over five years of experience in the video editing industry, I am known for my ability to foster strong client relationships and professional video editing skills. Outside of work, I am passionate about social media and joining film competitions for additional experience.More...
Anna Concepcion
Recruitment Specialist
Verified
Anna Concepcion is a dynamic Recruitment Specialist with over seven years of experience in talent acquisition and human resources. Based in Dubai, she excels at connecting top-tier candidates with opportunities that align with their career goals. Anna is passionate about fostering inclusive workplace environments and enhancing both candidate and stakeholder experience through the recruitment processes. In her spare time, she enjoys reading and spending time out exploring nature.More...