Years of experience: 13

Associate Partner🧨 Consulting✔️ IT🐦 Design✨ Business OwnerBusiness Owner

Trust Score

Highly reliable; strong professional involvement.

75%
Gary's Career Path
Service Design ArchitectMay. 2023 -
Present
Codec IrelandService Design Architect
RemoteResponsible for the building and establishing a Service Design capability within Codec and also responsible for the definition, design and transition of the appropriate Codec Service Tower offerings in a multi-sourced operating model aligned to the SIAM framework where Codec were the SIAM.
Process Integration & Operational Resilience AnalystJan. 2023 -
Jul. 2023
SMBC GroupProcess Integration & Operational Resilience Analyst
London Area, United Kingdom · HybridPart of the Operational Resilience project set-up to ensure compliance with the FCA/PRA Operational Resilience Policy Statement, which included the following key responsibilities: • Review of the ‘As Is’ Operational capability which underpinned the delivery of each Important Business Service • Identification of key IT Service Management (SM) processes to underpin the support of the Important ...
Service Design ArchitectOct. 2022 -
Dec. 2022
Covéa InsuranceService Design Architect
London Area, United Kingdom · HybridCreation of Service Design Packages to ensure Covea comply to the FCA Operational Resilience Policy Statement PS21/3 whereby each Important Business Services (IBS) can meet with the appropriate defined IToL.

Gary's Posts

  • About myself

    Proven track record in aiding organizations to develop and enhance their Service Design & Service Management capabilities. Successfully built and instituted service design and transition frameworks for various Managed Service Providers (MSPs).

  • Job Description

    Seeking roles where I can assist in either establishing or improving existing managed service offerings, with a strong focus on service design and transition. Passionate about driving excellence in service delivery and operational efficiency.

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

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