I’m a SaaS Customer Success professional with a proven track record across customer success, sales development, and account management. At Collective, I’ve helped onboard 150+ customers at a 90% adoption rate, reduced churn by 45%, and lifted CSAT to 4.7 through proactive engagement and tailored success plans. During my time at Podium, I surpassed lead-generation goals by 20%, built over $500K in pipeline value, and partnered closely with Account Executives to ensure a seamless customer handoff. At Educative, I managed partnerships with 50+ authors and subject-matter experts, driving $1.6M in revenue and improving engagement through effective communication and CRM optimization. I’m passionate about creating customer-first strategies, strengthening retention, and helping SaaS teams grow through long-term relationships and measurable success.More...
Jorman Fernandez
Senior Software Developer@Collective Hub, Inc.
Verified
Senior software developer
Working on FullStack with Django and React
Implemented AWS Solutions for pre and post processing file uploads
Created a document center section powered by S3 and ElasticsearchMore...
Victor Costelini
Senior Software Engineer@Collective Hub, Inc.
Verified
In my software development career, I've grown from a junior role to senior positions, where my journey has been about much more than mastering technologies but also focusing on soft-skills and how to make a real impact on people's lives.More...
Jonathan F Huther
Managing Partner@COLLECTIVE
Verified
As a sales person, and a sales leader, I have had considerable success in multiple spaces. Most recently I was chief sales officer of international event, company, focused on event, production, sports, entertainment, and experiential. I have recently joined a new agency, and while we are in the ramp up, I am looking for some additional income opportunities.More...
Sean Miller
Director@Lead Lads
Verified
Senior marketing professional. I have run my own marketing business for the past 10 years.More...
Robert Mauger
UI/UX Developer
Verified
This executive summary provides an overview of Robert Mauger's role as a UI/UX Developer. Robert is responsible for designing and implementing user interfaces for our software and platforms. His role involves understanding our users' needs and developing functional and appealing features that meet those needs. He uses his knowledge of coding, design, and user experience to create user-friendly interfaces. Robert's work significantly contributes to the overall user satisfaction and has a direct impact on our product's success. His ability to balance aesthetic design with functionality makes him an integral part of our team.More...