Senior Director Customer Success and Support@Coldwell Banker
Verified
Kim Madler, Senior Director Customer Success and Support for enterprise software, SaaS, PaaS. I have successfully led a team dedicated to providing exceptional customer service and support. I have implemented strategies that improved customer satisfaction rates and reduced customer complaints significantly. I have also developed and executed several training programs to enhance the skills of the customer support team. My leadership has resulted in increased efficiency and productivity within all business units, contributing to the overall success of the company.More...