Versatile Full Stack Developer with 15+ years of experience delivering high-quality solutions for startups and established enterprises. A collaborative problem-solver with a creative and adaptive approach to evolving requirements, specialized in TypeScript and ReactJS for crafting scalable and efficient applicationsMore...
Henrique Melo
Latam Sales Head@VideoEngager
Verified
With over 20 years of experience in the customer service solutions market, I am an account and solutions manager for large corporations, focusing on excellence, quality, and results. Currently, I work as an Enterprise Sales Manager at cVortex, a leading company in Cloud solutions for the customer service market, where I present the company's portfolio and oversee the entire sales process, from defining the approach strategy to closing deals.
I am an expert in innovation and digital transformation for contact centers, with expertise in planning and implementing solutions based on the industry's latest technologies, such as Chatbots, humanization of service processes, and the application of Artificial Intelligence. I have a successful track record in forming partnerships with national and international clients and suppliers, establishing product representation contracts, creating business models, and defining highly competitive strategies. My mission is to promote service innovation, develop alternatives for digital service channels, and apply artificial intelligence concepts to enhance service indicators.More...