My work in Customer Success is characterized by proactivity and tangible results, supported by 5 years of experience in the field and a background in data intelligence. I proposed and took charge of managing all accounts for a client in Latin America, ensuring strategic alignment across countries and increasing trust, which led to the purchase of a highly relevant product. Recently, I reengaged mid-sized accounts within less than five months, resolving bottlenecks and sparking interest in the company's most expensive product. I am fluent in Portuguese, Spanish, and English, with more extensive experience working in Portuguese and Spanish. Additionally, I highlight my ability to build strong relationships, analyze strategic data, and train teams, always focusing on promoting customer satisfaction and sustainable brand growth.More...