Founder & User Experience Enthusiast@Jax Media Agency
Verified
I help clients streamline and increase customer satisfaction by prioritising Usability and Accessibility. We harness data, technology, Ai, and design to boost conversions to scale with confidence.More...
Hope Holsomback
Custom Success Manager@Unemployed
Verified
Experienced Senior IT Professional transitioning to Customer Success Manager, with a strong track record in cultivating successful customer relationships and managing complex expectations. Demonstrated ability to deliver exceptional support and ensure client satisfaction, evidenced by a 93% CSAT rating as a Senior Technical Account Manager. Proven expertise in strategic problem-solving and conflict resolution to drive customer success and operational excellence. Eager to leverage cross-team collaboration and management experience to enhance customer success initiatives.More...