Kristen Byers has most recently spent 3 years as a dedicated and accomplished Customer Success Manager at Compass, a leading real estate technology company. In her role, she has been responsible for ensuring optimal customer satisfaction and enhancing the overall client experience. Kristen has an impressive track record in managing customer relationships and implementing strategies to improve business processes. Before joining Compass, she gained extensive experience in client-facing roles in the nonprofit sector and customer service roles in the restaurant industry. Kristen holds a Master’s degree in Social Work is known for her strong problem-solving skills and exceptional interpersonal abilities. Her commitment to excellence and passion for customer success is evident in her work, making her a valuable asset to any team.More...
Talía Viggers
Client Advocacy & Operations Leader@Sotheby's International Realty
Verified
As a Client Advocacy & Operations Leader, I bring over a decade of experience in managing complex client cases, advocating for vulnerable populations, and optimizing operational processes. My background spans leadership roles in refugee resettlement, nonprofit program management, and client services, where I have successfully overseen nationwide case management, streamlined workflows, and developed systems to ensure service delivery excellence. I have worked extensively with diverse populations, including refugees, unaccompanied minors, and underserved communities, providing both strategic direction and hands-on support. With a strong focus on confidentiality, data accuracy, and cross-functional collaboration, I excel at driving operational efficiency while delivering compassionate, results-driven services. My bilingual skills and expertise in client relations further enable me to foster meaningful connections and advocate for individuals in need.More...