Customer Success Manager with experience and a proven record in network development, strategic planning, and community engagement. I excel at driving customer outcomes, improving operational efficiency, and fostering long-term success. My strengths include building and nurturing client relationships, optimizing onboarding processes, and using data-driven insights to deliver measurable results. At Unite Us, I led national network-building initiatives, enhanced partner engagement, and collaborated cross-functionally to drive market expansion. My top skills include leadership, customer advocacy, proactive problem-solving, and strategic communication. Backed by certifications in Customer Success and ChurnZero, I am passionate about delivering impactful solutions that drive customer satisfaction, retention, and business growth.More...