Joan Shaffer is a highly accomplished healthcare professional with over 20 years of experience as a Registered Nurse (RN) with advanced qualifications including a Master of Science in Nursing (MSN) and certified Leadership and Development Success Strategist. Specializing in case management and clinical operations, Joan has been instrumental in implementing innovative patient care protocols that have significantly improved patient outcomes. Her leadership and dedication has developed talent, built high performing teams, and provided top quality education and care for patients. Joan is passionate about mentoring the next generation of nurses and actively contributes to healthcare policy development to enhance patient care standards nationwide.More...