As an AVP and Director of Professional Services, I have successfully led a team of professionals, implementing strategies that significantly improved service delivery. I have overseen numerous successful projects, ensuring they are completed on time and within budget. I have also developed and maintained strong relationships with key clients, which has resulted in increased customer satisfaction and repeat business. Additionally, I have streamlined processes and introduced innovative solutions, which have increased efficiency and productivity within the team. I am a certified Project Manager.More...